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Charging has stopped

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My Charge 4 has stopped charging.  I have checked the USB cable in different plugs and ports so not that.  I have cleaned the pins and back of charge 4.  I have reset the system.  When I plug in the charge 4 to charge when I press the button it just vibrates, nothing on the screen just black.  Why has it stopped charging how do I solve the issue.  Thanks 

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@wellwood12345 , Nice to see you here. Thank you for describing what you already tried to solve this situation. 

In your case, please give us a call or chat with us. Our team will be glad to have a closer look at this.

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See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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