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Charging

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‎03-01-2020 08:59 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-01-2020 08:59 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

My charge2 will not charge, is there a battery that needs to be changed? I chatted with support, but gave me no useful advice

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‎03-01-2020 09:12

‎03-01-2020 09:12

Hi @Slopoke907  the tracker has a built in battery and that is what you need to charge. Support didn't help you? Have you cleaned the contact points on the device and the charger unit?

Stepping in the U.S.A. since September 2013. Android 14

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