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Chatge 2 Cracked Screen

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‎07-06-2019 04:38 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-06-2019 04:38 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Hi there, through no fault of my own my Charge 2 screen has cracked down the middle. It is less than a year old and I look after it so well. Please advise if this is covered by Fitbit as it seems to be a product glitch. 

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‎07-07-2019 10:15

‎07-07-2019 10:15

@Tim4971, welcome! Thanks for being part of our Community!

 

Let me help you with your damaged Charge 2 screen. I have created a ticket so our Support team can further assist you via email. They will determine if this can be replaced.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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