Check here for help with Charge 3 screen issues

[FitbitCommunity]

This thread is for Charge 3 customers experiencing issues with their screen.

If you have an issue with your Charge 3 screen try restarting your device. If the issue persists, please contact Customer Support. 

[AndreaFitbit · Accepted solution]

Hi, you can also try a long restart: 

1. Connect the device to the charging cable. 
2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
4. The device turns off.
5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
6. Remove the device from the charging cable. The device shuts down.
7. Important: Plug the device into the charging cable again. 

Keep on visiting the forums.