Checking someone's App while asleep ends sleep log?

[SGOG8711]

I have a Charge 2, my daughter (6 years old) has a Charge HR that I (literally) found on the side of the road during a run. I cleaned it up and she loves her "watch" and the step counter is a novelty. 

Although you can have two trackers on the same account, you can't track them at the same time, just interchangeably. I get it, makes sense. So I set her up an account and it syncs to my iPad. After realizing the crazy amount of steps a 6 year old makes in a day (putting me to shame, I might add), I decided to check in on how she was sleeping. I also thought it would be nice in the morning to know just when she wakes up, and how much before she ventures out of her room that is. Or how restless she is before I come and wake her up for school. All that good stuff about if she's waking up in the middle of the night. At this point she's been asleep for a little bit, so I opened the app and it synced to her Fitbit next door to me on the other side of the wall. It showed a sleep log of 1 hour and 35 minutes and I got to see exactly when she felt asleep. And if she had been restless. I thought, about an hour later that I'd check again because I heard a noise- it still only shows a 1 hour 35 minute log. It stopped the sleep log and is now not showing that she is still asleep. So..... why? The Fitbit isn't moving (I checked, she's zonked) and her heart rate is the same because it is showing me that in real time. Even if it were my app that I opened, sometimes I wake up in the middle of the night, check my phone, fiddle around maybe even go log some meals I forgot to log in the Fitbit, but I'm not done sleeping. 

Is is this glitch something anyone else has run into? Fitbit: will ending a sleep log regardless of tracker activity be something you will address? She's still asleep, when will it agknowledge that next and will it later say she's awake at the time I checked? It doesn't even say she woke up now in the log, the log just ends. 

Grr

[Rich_Laue]

FIrst let me say thatthere is no way to check the level of sleep, until after te person gas woken yo, and the tracker has synced, but if you stnc to soon after waking up it might take another 4-6 hours before sleep shows.

If you have all day sync on, it is possible that the tracker may sync rvery 60 minutes throughout the night. It probably was the looking at the dashboard that caused yge problem, a sleeping person is unable to look at te daahboard. 

The way sleep tracking works is the tracker monitors your movements, the after the user wakesup and has synced, the server than starts to calculate the sleep.

[collarbone]

I'm kinda disappointed in how fitbit ends the sleep log when someone checks the app. I had my wife wear my  band for a week. Last night, after she went to sleep, I checked the app at 10:19, and it showed 1 hour and 35 minutes. Today I checked it again, and it shows the 1 hour and 35 minutes, and another session of 5 hours, which started at 10:20.

I understand people don't look at their phones while sleeping, but just because the app was opened it shouldn't automatically register the end of sleep session. That's a silly assumption. What next? If I stop wearing the band, and then sell my phone (the app gets removed and not reinstalled), fitbit is going to assume I'm dead?

[Rich_Laue]

Fitbit will not assume your dead even after you die. 

It does assume if the user opens the app, they are not doing it in there sleep.