Clock running 2 Minutes Slow

[cyrilcmc734]

My charger 2  running two minutes slow

Moderator edit: updated subject for clarity.

[PassFit]

Mine is 4 minutes slow. No satisfactory answer from Fitbit.

[BGreenNZ]

It drove me crazy! I do have the hrchrge2 iconic and surge and only prob is difficulty syncing.

[PassFit]

Mine is 4 minutes. I suggested to move clock subroutine to end of synching software. It takes 4 min to synch. And the clock is read in the beginning.


Sent via the Samsung Galaxy S® 6, an AT&T 4G LTE smartphone

[HeydyF]

Hey guys, @PassFit, @cyrilcmc734 and @BGreenNZ! I hope doin' fine! When you say that your Charge 2 is slow 2 or 4 minutes, do you mean that is taking that amount of minutes more, to sync? If so, I'd like you to review that there are not too many Bluetooth devices plugged with your phone. Also, I'd like you to try the following: 

- Reboot the Bluetooth on your phones
- Restart your Charge 2 

Let me know how it goes! 

[PassFit]

Still 4 minutes.

[HeydyF]

Thanks for your reply @PassFit! Let me ask you this, do you have other Bluetooth devices plugged with your phone? I'm asking because that could be the reason why your Charge 2 is taking so long to connect. 

Let me know how it goes! 

[PassFit]

Thanks for your comment. No other bluetooth units installed, except cars, but they are too far away. When I turn on bluetooth on my Samsung Galaxy S6 only Fitbit comes up.

[Chene]

My fitbit2 is running 2 min slow how do I correct it