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Complaints procedure

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‎06-23-2020 02:49 - last edited on ‎09-16-2020 09:46 by Fitbit Moderator

‎06-23-2020 02:49 - last edited on ‎09-16-2020 09:46 by Fitbit Moderator

Does anyone know the complaints procedure? Customer support absolutely shocking and absolutely useless. Cannot seem to find a complaints procedure anywhere. Cannot believe Fitbit remains a popular smart watch provider with all of the issues I am reading and experiencing myself.

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