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Condensation under Charge 2 screen

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‎03-05-2020 11:43 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-05-2020 11:43 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Hello, 


I have a rectangular section of condensation under the centre of the screen which blurs text. 

I’ve done the rice trick and restarted the device with no change. 

 

Ive had my Fitbit for 24 months. Any suggestions?

 

 

Moderator edit: updated subject for clarity

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‎03-06-2020 10:49 - edited ‎11-06-2023 04:37

‎03-06-2020 10:49 - edited ‎11-06-2023 04:37

Hi there @Kfeer, welcome to the Community Forums. Thanks for the details provided about your Charge 2's screen. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case.

Let me know if there's anything else I may do to help you.

Maria | Community Moderator, Fitbit


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