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Configuration problem, won't connect after entering the pairing code

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‎07-07-2022 05:02 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-07-2022 05:02 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

I cannot configure the device, after entering the pairing code, the Fitbit logo appears on the band and the words "Download or update the Fitbit app to set up" below it. The phone says "try again". I have reinstalled the application but it doesn't help. Samsung A40 phone

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‎07-12-2022 19:03

‎07-12-2022 19:03

@Zleszcz , Nice to see you here. Thank you for sharing the error message while setting the Charge 4 up.

 

If you haven't done so, please have a look at this: Why can't I set up my Fitbit device?

 

See you around

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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