06-20-2019
15:51
- last edited on
09-08-2020
15:06
by
MatthewFitbit
06-20-2019
15:51
- last edited on
09-08-2020
15:06
by
MatthewFitbit
My screen is cracked. Can it be fixed? Is this covered with warranty? I am not aware of doing anything that would have done this.
Moderator edit: Subject for clarity
06-21-2019 14:53
06-21-2019 14:53
Hello @SunsetRunner thank you for bringing this to my attention, I'm happy to help you with the screen of your Charge 2 device. Welcome to our Community Forums!
Let me share with you that at this moment we do not have any repair center to check your device. However, I'd like to let you know that our Customer Support team was contacted on your behalf to receive further assistance directly with them. That being said, I recommend you to keep an eye to your email inbox for their contact, they'll be in touch with you soon. For any inquiry related to our warranty policies, please check them here.
In the meantime they contact you, let me know if you have any additional questions.