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Screen partly dead

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‎06-19-2019 13:20 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-19-2019 13:20 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

Hi, 

 

Today, my Fitbit charge 2 screen went partly black. It's not like there are some dead pixels, the background light is fading out at the top of the screen. Does somebody know what I can do about this? I've tried restarts several times but that didn't work. Also chosing an other clock didn't change the 'backlight' of the screen. 

 

It looks like this: Photo

 

Thanks, 

 

Sophie

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‎06-19-2019 22:18

‎06-19-2019 22:18

Well, update: the screen is now completely dead.

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