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Damaged screen

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‎01-09-2019 18:17 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-09-2019 18:17 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

My charge 2 was accidentally put in to the washing machine, it still works but is damaged. I really want to buy a new screen but I don't know if I could and if so from where.

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‎01-09-2019 20:27

‎01-09-2019 20:27

Welcome to the forums!

 

I am sorry this happened. Sadly there are no replacement screens to be bought.

 

You can contact support to see what your options are.

 

 Read the warranty first as this type of damage is not covered

Warranty
https://www.fitbit.com/legal/returns-and-warranty

Contact
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

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