Date and Time reset

[Jakatamall]

I havent used the device for a  month. Battery went flat and now it wont update date or time after being fully charged and turned on. I have tried everything suggested. What am i doing wrong? 

[SteveH]

The fitbit should automatically reset the date and time whenever it syncs with your phone or computer. If you are having issues syncing then the usual things to try are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com

Hopefully there will be something on there that you have not yet tried.