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Daylight saving issue

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‎10-05-2019 19:59 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎10-05-2019 19:59 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

I have a Versa Lite. Last night was the begining of Summer daylight saving time.

My hours slept and heartbeat this morning showed the time as 2 hours ahead instead of 1 hour. I have tried to remedy the situation following the advice on Fitbit forums, but have had no success. Any thoughts?

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‎10-22-2019 14:24

‎10-22-2019 14:24

Hello and welcome to the Fitbit Community @FSJT 

 

Im really sorry for the slow response. This is the first time seeing this post. I’m not sure if your still experiencing a time issue or has it resolved. If it has not resolved please try this:

1. open fitbit app

2. Tap profile picture on upper left corner of your screen 

3. Scroll to and tap advanced setting

4. Ensure time zone is enabled to “Set Automatically”

5. Tap the word “Today” at the bottom of your screen

5. Sync your device 
😃 please let me know if this helps answer your question if this indeed was still an issue.

View best answer in original post

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4 REPLIES 4

‎10-22-2019 14:24

‎10-22-2019 14:24

Hello and welcome to the Fitbit Community @FSJT 

 

Im really sorry for the slow response. This is the first time seeing this post. I’m not sure if your still experiencing a time issue or has it resolved. If it has not resolved please try this:

1. open fitbit app

2. Tap profile picture on upper left corner of your screen 

3. Scroll to and tap advanced setting

4. Ensure time zone is enabled to “Set Automatically”

5. Tap the word “Today” at the bottom of your screen

5. Sync your device 
😃 please let me know if this helps answer your question if this indeed was still an issue.

Best Answer

‎10-22-2019 22:06

In response to SunsetRunner

‎10-22-2019 22:06

Thanks for the reply. I shall save this information if it happens again. Luckily the next day everything reset to the new time. 👍🏻

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‎10-23-2019 04:36

In response to FSJT

‎10-23-2019 04:36

Hello again @FSJT 

Im happy to see your up and running again!! Happy Stepping!! 😃

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‎03-10-2020 15:09

In response to SunsetRunner

‎03-10-2020 15:09

Hi MegaBite...I'm also having trouble with my Fitbit Inspire. It still hasn't adjusted to the time change. I tried holding the button to reset but nothing happened. I read your advice above, and when I click on the pic in the upper right in the app all that comes up is a notification screen with tabs for notifications and messages. It's tough to keep remembering to add an hour all day! Any suggestions?

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