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Dead Pixels on screen

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‎05-01-2020 07:50 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

‎05-01-2020 07:50 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

Over the past week my Charge 3 screen has been getting worse and worse with lines of dead pixels across the screen.

I have tried resetting and all other advice but no joy.

I have had this Charge3 for 1 year now. Is there still warranty cover?

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‎05-01-2020 08:29

‎05-01-2020 08:29

Hi Fitbit support,

 

I have the same problem and I would also like to know how this can be fixed.

The device is shortly over one year old.

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‎05-01-2020 11:57

‎05-01-2020 11:57

My screen is starting to disappear and not had the watch a year yet how do I get a refund this is the second time this has happened 

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