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Deleting data and refreshing Charge for new user

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‎06-22-2019 08:48 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

‎06-22-2019 08:48 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

I want to start fresh on a previously owned Charge. How do I delete the old data and start fresh.

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‎06-22-2019 21:07

‎06-22-2019 21:07

Only way to do this is open a new account with a new email

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Wendy | CA | Moto G6 Android

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Best Answer

‎07-05-2019 12:53

In response to WendyB

‎07-05-2019 12:53

Hello @Sugar7141 I see that you are posting from a newly made Fitbit account. 

Simply add the Charge to your account. Doing this will reset the tracker. 

Data is stored in the Fitbit account, not the tracker. 

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