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Difficulties to sync

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‎03-07-2019 00:31 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-07-2019 00:31 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

When will your programmers catch up with the reality that Huawei is becoming one of the best selling phones and create an app that recognises this and includes them in compatible models list. thus enabling effective sync..

 

Moderator edit: updated subject for clarity

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‎03-07-2019 16:38

‎03-07-2019 16:38

@Altrick It's great to see you in the Fitbit Community.

 

Thank you for your request to add more Huawei devices to the list of compatible devices. Our team is constantly adding new devices to the list. At the moment, there is no information about what will be the new models, but hopefully we get good news soon.

 

If you haven't done it already, you can follow these instructions to resolve syncing issues.

 

If any other question arises, please don't hesitate to contact us at any time.

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