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Charge 2 not syncing to time zone

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‎03-05-2019 09:37 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-05-2019 09:37 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

My Charge 2 has not synced to a change in time zone. It did last week in both directions  away and home no trouble.  I have travelled again and it is not changing.

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4 REPLIES 4

‎03-06-2019 07:19

‎03-06-2019 07:19

@Sasha65 A warm welcome to our Community! Sorry to hear that your Charge 2 isn't updating its time to the correct one. Try changing the timezone on your app (account button at the top right corner, advanced settings, timezone) to one different from the current one. Save and sync then change it back to the correct one or use the automatic timezone.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-06-2019 08:01

In response to AlvaroFitbit

‎03-06-2019 08:01

Brilliant. Thank you! Sent from my Samsung Galaxy smartphone.
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‎03-23-2019 16:57

In response to Sasha65

‎03-23-2019 16:57

@Sasha65 thank you for your update and sorry for the late reply. Happy to hear that the instructions helped you and for confirming this as it may help other members in the same situation.

 

I'll be around.

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-24-2019 08:53

In response to AlvaroFitbit

‎03-24-2019 08:53

😁Sent from my Samsung Galaxy smartphone.
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