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Dim Screen on Charge 3

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‎10-12-2020 12:52 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

‎10-12-2020 12:52 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

Sadly my Charge 3 has a very dim screen.   I have had it a year, Birthday gift.  It has been getting dimmer and  dimmer. I thought I needed an eye test!

 

I have tried all the suggestions about the reboot and changing the clock face but sadly its still terminally dim.

 

Any futher suggestions??

 

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3 REPLIES 3

‎10-12-2020 13:29

‎10-12-2020 13:29

Hi there 

Go to settings on your fit bit charge 

It will then brightness click on it and it will show you auto normal and dim click normal that should work as i have just done this on mine 

Best Answer

‎10-12-2020 17:11

In response to jordibird34

‎10-12-2020 17:11

Thanks but it’s so dim I can’t see the settings 

Best Answer

‎10-12-2020 17:49

In response to jordibird34

‎10-12-2020 17:49

I tried to go in the brightness parameters as suggested, but it went from normal, where I almost see nothing, to low, where I see nothing at all. Also tried changing clock and ressenting to no avail. As of today, my charge 3 went totally blank. I sure hope fitbit fixes this issue as there is no way I will replace this watch with another fitbit. 

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