09-24-2020
00:19
- last edited on
09-24-2020
14:36
by
MatthewFitbit
09-24-2020
00:19
- last edited on
09-24-2020
14:36
by
MatthewFitbit
09-24-2020 09:24
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-24-2020 09:24
Make sure you are not in Sleep Mode.
Best Answer09-24-2020 10:06
09-24-2020 10:06
I have reported this several times. I have owned my
Charge 3's for two years and no new updates as promised to fix the problem so they sit in a drawer. I am looking at a whole different company with hopefully better customer service.
Best Answer