07-10-2019
12:49
- last edited on
09-08-2020
14:54
by
MatthewFitbit
07-10-2019
12:49
- last edited on
09-08-2020
14:54
by
MatthewFitbit
Hi, I was challenging myself to burn 6,000 calories today. But my Fitbit has stopped counting at 5909 calories. Please help, I’ve worked so hard all day.
Moderator edit: Subject for clarity
07-12-2019 16:45
07-12-2019 16:45
Welcome to the Community Forums @PenelopeCort, thanks for bringing this to my attention. My apologies for the delay in responding your post.
Seems odd that your device is only recording 5909 calories, this is certainly not a common situation. To better assist you, can you please let me know when was the first time you experienced this situation and how many times since then? Also, are you checking this information in the Fitbit app our Fitbit.com dashboard? If you're checking this information in the Fitbit app, are you using Android or iOS platform? In the meantime I receive your answers, please restart your Charge 2 to refresh its performance and let me know how it goes.
Looking forward to your reply, let me know if you have any additional questions.
07-12-2019 19:09
07-12-2019 19:09
Hi Ricardo
Thanks for responding. I saw a suggestion someone made in another post that said to change your weight. So I decided to give it a try, I altered my weight, making myself a stone heavier. The result was that, within the app (I have an iPhone) the number of calories I had burned on that day increased and then continued to count them.
I can only assume that Fitbit Is programmed regarding what a person of a certain weight can burn in one day.
i would be interested to hear your view.
Penelope
07-19-2019 17:05
07-19-2019 17:05
You're welcome @PenelopeCort, it's a pleasure to continue assisting you. My apologies for the delay in responding your post.
I appreciate the details that were shared with me regarding this situation and for your patience. Your basal metabolic rate (BMR) is the rate at which you burn calories at rest just to maintain vital body functions like breathing, heartbeat, and brain activity. Your BMR usually accounts for at least half of the calories you burn in a day and is estimated based on the physical data you entered when you set up your account: sex, age, height, and weight just as you stated in your post.
The calorie burn estimate that Fitbit provides takes into account your BMR, the activity recorded by your tracker, and any activities you log manually. Also, your tracker's calorie count will reset each night at midnight and begin counting immediately thereafter. BMR is the reason your tracker starts the day with calories already burned.
Keep me posted if you need anything else.