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‎06-11-2020 20:05 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎06-11-2020 20:05 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

the time and steps features have disappeared. first it did a long thing like it was timing an exercise, now it just shows screen wake and notifications. what has gone wrong?

 

Moderator Edit: Clarified subject

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‎06-14-2020 19:19

‎06-14-2020 19:19

Hi @hawaiiwahine, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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