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‎07-03-2020 19:11 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎07-03-2020 19:11 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

The green lights work.  It charges and tracks steps, but no display anymore.  Tried the 4 second restart but no luck.   Any ideas?

 

Moderator Edit: Clarified subject

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‎07-08-2020 17:22 - last edited on ‎07-22-2025 10:17 by Fitbit Moderator

‎07-08-2020 17:22 - last edited on ‎07-22-2025 10:17 by Fitbit Moderator

Hi @Jaysen, welcome to the Community Forums!

Thanks for bringing this t our attention and for trying some troubleshooting steps before to posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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