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‎12-19-2019 08:28 - last edited on ‎09-08-2020 11:28 by

‎12-19-2019 08:28 - last edited on ‎09-08-2020 11:28 by

My Charge 2 was working just fine and then all of a sudden only the bottom line worked, not that line is fading away. I have already tried to restart it. 

 

Moderator edit: Subject for clarity

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‎12-19-2019 10:58

‎12-19-2019 10:58

Contact Customer Support.

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‎12-19-2019 10:58

‎12-19-2019 10:58

Contact Customer Support.

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‎12-22-2019 10:44

In response to SunsetRunner

‎12-22-2019 10:44

Hello @Kbennett13, welcome to the Community Forums! It's a pleasure to assist you today. Sorry for the delayed reply.

 

Thanks troubleshooting your Charge 2 prior posting and bringing this to my attention. I would like to share with you that our Support team informed me that, just as our friend @SunsetRunner suggested you, they already provided you assistance with this inconvenience to get you back on track as soon as possible. Therefore, since they already provided you information, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

Don't hesitate to ask me any additional questions you may have.

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