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Display not working

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‎08-08-2019 01:07 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-08-2019 01:07 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

Hi my display has stopped working. Green lights not flashing. Tried resetting and it just buzzes and stays blank. Steps still recording.

 

Moderator edit: Subject for clarity 

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‎08-09-2019 17:32

‎08-09-2019 17:32

Hello @Cornellv welcome to the Community Forums! Smiley Happy

 

I appreciate your effort and patience troubleshooting this situation with our restart process prior to posting, also, thanks for the details that were shared in your post. I was informed by our Customer Support team that they already provided you assistance with this situation and successfully resolved your concern. That said, I recommend you to contact them back if you have any additional questions about the outcome of your case.

 

You can get in touch with me again if you require further assistance with anything else.

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