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Dongle

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‎12-07-2019 00:35 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎12-07-2019 00:35 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Quick question. Having syncing problem. Everything looks to be working. Do Dongle's break? Computer keeps saying Dongle disconnected.Tried all USB ports no help there.  Wanna know before I order a new one.

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‎12-07-2019 10:30

‎12-07-2019 10:30

I dont know if they do or not. I have had mine Plugged in for 4 years with no problem.

 

Did something else change on your computer?

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-07-2019 10:32

In response to WendyB

‎12-07-2019 10:32

Or do you know someone else that you could borrow one for a minute?

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-12-2019 09:11

In response to WendyB

‎12-12-2019 09:11

@nineman1 have you tried turning off the computer? Sometimes the USB hardware locks up and a complete shutdown is needed. 

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