05-25-2019
13:58
- last edited on
09-08-2020
16:10
by
MatthewFitbit
05-25-2019
13:58
- last edited on
09-08-2020
16:10
by
MatthewFitbit
Without thinking I swiped left on a walk and it has been erased, together with 10k steps from my daily activity. Any ideas as to how I can retrieve it?
Hello @Lightasafairy erasing a walk recorded by the tracker will not erase steps in the day.
May I ask if this was a manually added actovity? How was this activity recorded?
For now my only thought would be to manually add it.
Best AnswerHi, it was a normally recorded activity. I had 17k+ steps including a walk of 10k steps. I erased the walk then afterwards manually added it, but when I checked my tracker the number of steps had reduced by 10k. Very weird
Best AnswerWhen manually adding a walk, after the fact, Fitbit takes a guess at how many steps where taken based on the stride.. Fitbit ignores the travelers data woth a manual entry like this.
Best AnswerThanks for replying. It’s rather annoying but a lesson learned I guess!
Best Answer