05-27-2019
08:25
- last edited on
09-08-2020
15:47
by
MatthewFitbit
05-27-2019
08:25
- last edited on
09-08-2020
15:47
by
MatthewFitbit
My charge 2 stopped syncing on Friday. My watch is charged!
Moderator edit: Subject for clarity
05-27-2019 09:48
05-27-2019 09:48
Mine charge 2 also stopped syncing last Wednesday.
anyone have the fix for this?
05-27-2019 10:32
05-27-2019 10:32
Mine too. Any fix for this?
05-27-2019 11:05 - edited 05-27-2019 11:05
05-27-2019 11:05 - edited 05-27-2019 11:05
Same issue I have to shut my phone down and the restart to get it to sync.
05-27-2019 11:33
05-27-2019 11:33
Mine too! I’ve tried force quitting the app, turning Bluetooth off/on, restarting my phone...nothing has worked. Any other suggestions?!?
05-27-2019 13:12
05-27-2019 13:12
Thank you!! Restarting my phone did the trick!!
05-28-2019 19:22
05-28-2019 19:22
Hello guys! I'm here to provide assistance with the syncing difficulties you're experiencing with your Charge 2 devices. I'd like to begin giving a warm welcome to our Fitbit Community to everyone @EliseMeckbach @GinaMorello @JoeyB23 @Hrfrink @Dloyless.
If you haven't already done so, I strongly recommend to follow the steps from our help article: Why won't my Fitbit device sync? and let me know how it goes. I'd like to appreciate the troubleshooting steps that were tried prior posting, however, I'm sure that taking in consideration the steps from the previously mentioned article will help to resolve this concern.
I'll be here around, let me know if any additional questions are still unresolved.
05-29-2019 10:50
05-29-2019 10:50
my Charge 2 stopped syncing to my MacBook, iPad and iPhone on 28 May. Seems to be a pattern...