Exercise not being recognised

[charly75]

I have a Charge HR and walk every morning for around an hour.  While the tracker does not always get the duration right (which I can then manually update), for the last two days, these walks have not been recognised as "exercise" - so am showing only 1 out of 3 days instead of 3 out of 3.  I tried manually logging the walks as I know the distance and rough duration, but when I did this, all the data gathered for that time period seemed to duplicate, so suddenly instead of being at 8,300 steps so far, I was showing over 16,000 steps.  

I will try to reboot Fitbit, but may start manually tracking exercise when I remember.  But, is there any way to log exercise without duplicating the data for that period?

Thanks in advance!

[dawsonx]

I am having a very similar issue with the same device - I suspect its getting old. It's always been fine until the past couple of days. I have Android phone and MAC for Fitbit Connect and Dashboard. I have had trouble with syncing in general in the recent days - but even after sync works, the activity (Active Minutes) is not syncing or working correctly like it used to.

[Rich_Laue]

You could use the tracking function on the Charge HR.

Simply hold on the button until you see the timer. Then hold in the button to turn off the tracking.