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Fitbit charge 3 not logging activity!

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‎01-14-2020 13:46 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎01-14-2020 13:46 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

I went for an hour walk plus went on the elliptical for half hour (3miles) and 2 miles on the stationary bike. The only activity the Fitbit logged was my bike ride!!! Very frustrated with this Fitbit as how can you keep tract of activity earned if it isn’t counted. This has not been the first incident, it has not logged my hour long walk once before. In addition the activity I did for the day was not recorded as an activity day spent. Is there an additional button to press? Or any different option?  I pressed the bike option for that activity but not the walk button as it usually logs that automatically. But the elliptical activity has no button to activate. Not happy!

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‎01-14-2020 21:14 - edited ‎01-17-2020 19:39

‎01-14-2020 21:14 - edited ‎01-17-2020 19:39

I would use Workout mode for things that are not listed. You should try it.

 

It picks up walking. The other it does not pick up well

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-17-2020 18:49 - edited ‎01-17-2020 19:33

In response to WendyB

‎01-17-2020 18:49 - edited ‎01-17-2020 19:33

The exercise bike is not an auto detected exercise. The tracker is unable to measure distance for stationary exercises but depends on the exercise to be long enough in time. Was the eltprical time period, default of 15 minutes, long enough in time to be counted? 

 

If you have a charge 3, would you like @WendyB or I to move your post out of the Charge HR board? The two are completely different units. 

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