help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-06-2020 15:04 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

‎02-06-2020 15:04 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

4x today I walked and each time set my fitbit to walking and started it, it was fine for the few minutes I was walking then after what I thought was about a mile wondering why it didnt vibrate my mile, I look and it went back to clock face. I tried a device reboot thought it worked but it hadn't. Any clue as to why it wont log walking. It does log steps.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-06-2020 17:26

‎02-06-2020 17:26

This week I’m noticing the same issue during my morning gym workouts.  Very frustrating

Best Answer
0 Votes

‎02-10-2020 05:18

In response to TeriA.

‎02-10-2020 05:18

Now when I login to fitbit on app it doesn't recognize my charge 3, doesn't display after bluetooth is connected. 

Best Answer
0 Votes