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Factory resetting a Charge 2

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‎02-03-2020 02:56 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-03-2020 02:56 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

I have need to factory reset my charge 2 but i cant seem to do it, I have followed what you're meant to do and removed it from my account but it seems to still be attached to my account and i cant reset it. The mobile device i am using is an iPhone.

 

Thanks

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‎02-03-2020 07:39 - edited ‎02-03-2020 07:43

‎02-03-2020 07:39 - edited ‎02-03-2020 07:43

There is no Factory Reset provision for a Charge 2. There is a  Restart procedure.

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