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Faded Display On My Charge 4

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‎11-03-2022 23:43 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

‎11-03-2022 23:43 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

My charge phone center of the screen has faded. The center of the watch face is dim and I can not tell time nor see my steps. It has less than a year. How can I fix this problem?

 

Moderator Edit: Clarified subject

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‎11-06-2022 13:52

‎11-06-2022 13:52

Hi there @Gris0923, it's good to have you in the Community.

 

I understand how you feel with this situation. I'd recommend you follow these steps to restart your device.

 

Also you can try to change your clock face, if this fixes the issue, you can change it back to the original clock face. If you are using a third-party clock face, please switch to a Fitbit clock face and try the troubleshooting again.

 

If the issue persists please contact our Support Team.

 

Hope this helps.

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