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False step count goal notifications

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‎05-25-2020 06:52 - last edited on ‎09-16-2020 19:47 by

‎05-25-2020 06:52 - last edited on ‎09-16-2020 19:47 by

I don’t know if this is part of the IOS 13.5 bug so I have deleted and reinstalled the Fitbit app, but I am still getting multiple notifications that I hit my 12000 step goal before I have walked 10000 steps. Please let me know if there is anything else I can do to fix this. 

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3 REPLIES 3

‎05-25-2020 09:33

‎05-25-2020 09:33

Is this notification coming on your wrist, on through the Fitbit app on the phone?

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‎05-25-2020 09:35

In response to Rich_Laue

‎05-25-2020 09:35

It’s happening on my Charge 3.
--
Matt
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‎05-30-2020 09:11

In response to Mes11mini

‎05-30-2020 09:11

Happening to me, too. Also a Charge 3. Started a week ago.
I get the 10000 step celebration at random moments in Hike mode. Four times today during a five mile hike. 
I’ve reset the device twice, but the problem continues. Guessing that it’s a FitBit software issue. 
Looking for a solution. 

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