07-06-2020
23:51
- last edited on
09-08-2020
09:24
by
MatthewFitbit
07-06-2020
23:51
- last edited on
09-08-2020
09:24
by
MatthewFitbit
Had a new handset...replacement so same as before . Transferred everything over successfully but no female health or period tracker tile on my dashboard anymore.
Where has it gone and how do I get it back?
Answered! Go to the Best Answer.
07-08-2020 16:28
07-08-2020 16:28
Hello @19MJ73 you say that you got a new tracker and everything transferred over?
I looked at your account and see that instead of connecting your new tracker to your Fitbit account, you created a new account this week.
Let's log out of your Fitbit account and log into your original ditbit account. Then we can add your new tracker to your old account.
May I ask what tracker you bought?
07-08-2020 16:28
07-08-2020 16:28
Hello @19MJ73 you say that you got a new tracker and everything transferred over?
I looked at your account and see that instead of connecting your new tracker to your Fitbit account, you created a new account this week.
Let's log out of your Fitbit account and log into your original ditbit account. Then we can add your new tracker to your old account.
May I ask what tracker you bought?
07-08-2020 16:30
07-08-2020 16:30