help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Firmware hasn't updated, App keeps closing when I try.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2019 06:26 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-14-2019 06:26 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

So Is fitbit trying to tell me I need to upgrade or something? I'm very happy with this one and don't see a need to upgrade but the way it's been acting lately is horrible. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-14-2019 09:05

‎10-14-2019 09:05

Hi @KSmitty  the more information you share, the better responses you'll get. You using iOS or Android? iOS had a problem with the app closing, which was fixed in the latest app update. Let us know which phone you have and this thread will be moved to that forum area.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer