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Fit display too dim

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‎01-03-2020 03:17 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎01-03-2020 03:17 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

I have tried resetting my charge 3 but the display is so hard to see. I have changed the clock face and still nothing. Can hardly read the screen anymore. Pleaas advise. 

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‎01-03-2020 07:19

‎01-03-2020 07:19

Try the Brightness Setting at Max.

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‎01-03-2020 17:30

In response to SunsetRunner

‎01-03-2020 17:30

It only has auto, normal and low and they are are almost impossible to see most times.

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‎01-03-2020 18:19

In response to HeidiB143

‎01-03-2020 18:19

I had same problem. It cannot be fixed. Contact support. They will make you try a few things and perhaps you will have to contact them more than once but eventually they will send you a replacement. 

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