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Fitbit 3 black screen

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‎01-05-2020 04:51 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-05-2020 04:51 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

Hi I got a fitbit in April from Amazon but had black screen as months now. Tried the 15 seconds reset in charging port. Tried changing clock face. Can anyone advise what I do now 

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‎01-05-2020 12:17

‎01-05-2020 12:17

Contact Customer Support.

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‎01-05-2020 12:17

‎01-05-2020 12:17

Contact Customer Support.

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‎01-05-2020 12:19

In response to SunsetRunner

‎01-05-2020 12:19

Thanks. I've just contacted live support and they sending me a replacement. Thanks for your reply

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