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Charge 3 display corrupted

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‎01-05-2020 17:59 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-05-2020 17:59 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

This happens after charging my Charge 3 before taking a shower. After charging I noticed my screen changed to this condition. Can someone help me on this concern? Tried to reboot already the device without any success.

 

Thanks

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎01-06-2020 03:19

‎01-06-2020 03:19

Welcome to the Forums, @joros75.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-06-2020 16:45

In response to AlejandraFitbit

‎01-06-2020 16:45

Thanks @AlejandraFitbit
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‎01-10-2020 08:49

In response to joros75

‎01-10-2020 08:49

You are welcome, @joros75. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! 😊

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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