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Fitbit App - Calories Getting Deleted.

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‎05-31-2022 08:19 - last edited on ‎12-14-2022 14:23 by Fitbit Moderator

‎05-31-2022 08:19 - last edited on ‎12-14-2022 14:23 by Fitbit Moderator

Hi .I have had my Fitbit Charge 4 for several months with no issues. Then in the last 2 weeks my Calories I have entered have vanished. This has happened 3 times. Is their a glitch with the App.?? Thanks 🥴🤔

 

Moderator edit:  updated subject for clarity

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2 REPLIES 2

‎05-31-2022 19:15

‎05-31-2022 19:15

@Ems043 , Nice to see you here. Thank you for your message and feedback. 

 

Our team has been informed and they are working on a solution for this. 

Should I receive further information. I'll be more than glad to inform you here. 

In the meantime, please make sure to always have the latest Fitbit app version installed. 

 

See you around

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎06-04-2022 00:49

In response to JuanFitbit

‎06-04-2022 00:49

I have the latest version. This week for example the graph has only 2 days showing. You add food and it can be hours to show up or not at all.?? Please get it sorted as I love Fitbit . Many Thanks

 

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