help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App Won't Keep Me Logged In

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-25-2022 07:46 - last edited on ‎01-02-2023 15:41 by Moderator Alum

‎08-25-2022 07:46 - last edited on ‎01-02-2023 15:41 by Moderator Alum

So glad that the coders at Fitbit got the unacknowledged syncing problem figured out. Now, if they can just get the website to quit logging me out even when I've clicked the Keep me logged in box, I'll be semi-happy.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-02-2023 15:50

‎01-02-2023 15:50

Hi there @wudzep, it's good to see you around in the Community.

 

I appreciate the comments and feedback. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device.

 

Or try to logout of your Fitbit account in all devices and then open it only in the ones you are using your Fitbit account.

 

Also check these articles, How do I change or reset my Fitbit password?, How do I protect my Fitbit account with two factor authentication? and How do I use the Fitbit app?.

Best Answer
0 Votes