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Fitbit Charge 2 Firmware Status

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‎08-10-2019 16:46 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-10-2019 16:46 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-07-2019 08:53

 

I recently received my wife's Charge 2 after she got a new one.  I spent some time checking it out and after a reset, got a notification to update firmware to 22.58.0.  I updated it, and the status shows Firmware Version 22.22.58.0.  I'm not sure why there is an extra 22 in the number, or if this was an old version.  I can't find any reference anywhere on 22.22.58.0.  Is my firmware really updated to the latest?  If so, why the discrepancy in number?  I haven't seen any others discuss this issue. 

 

Note, I haven't observed any performance issues to date after the update, so I'm keeping my fingers crossed on that as well.

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‎08-10-2019 23:53

‎08-10-2019 23:53

Yes, you are on the latest version. 22.22.58.0 is the same as 22.58.0 

 

Don't know why they sometimes use one format and other times the other format

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4 REPLIES 4

‎08-10-2019 23:53

‎08-10-2019 23:53

Yes, you are on the latest version. 22.22.58.0 is the same as 22.58.0 

 

Don't know why they sometimes use one format and other times the other format

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‎08-11-2019 01:00 - edited ‎08-11-2019 01:08

In response to SteveH

‎08-11-2019 01:00 - edited ‎08-11-2019 01:08

Format on the android adds the extra 22.  The IOS version does not have it when I check on my ipad. Just to add to the confusion, If I logon online the extra 22 is there.  Very inconsistent indeed.

 

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‎08-11-2019 08:26

In response to pvdime23

‎08-11-2019 08:26

Yes, I see 22.22.58.0 on my android phone and on the website as well.  It boggles my mind that this is normal.  If we did this on my company software deliveries, our QA would have killed the delivery immediately.  So for the IOS, the version number shows different from online?   WOW.  Thanks for the explanation.  

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‎08-11-2019 08:26 - edited ‎08-11-2019 08:30

In response to SteveH

‎08-11-2019 08:26 - edited ‎08-11-2019 08:30

Thanks to pvdime23 and SteveH for your responses!

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