Fitbit Charge 2 dimmed display

[xssarahx1]

hi all ,

i purchased a fitbit a while ago and it run great for about 2 months, i loved it then it started to show signs so long story short every time i went to shower id take my charge 2 off and leave it on the window ledge while i showered and after a couple weeks of doing this the screen went really dull and dark (almost as if the brightness had been turned down) i contacted customer support and got no where and basically they are pants! so i threw it in the top draw and left it there and today i found it and wondered if i could save it, put it on charge and the green lights are on;on the back but the screen wasn't working so i re-set it and still nothing then i remembered the screen went dull so i covered the screen with my hand to block out the light and seen a very very very faint light on the screen (which im guessing should be the fitbit logo) so ive threw it in a bowl of rice to which im not very hopeful it will work and will be surprised if it does,but my question is other than buying a new one is there any way or any hope of saving my fitbit before i give up and throw it in the bin and buy an apple watch instead?? 

thanks 

sarah x

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@xssarahx1 Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Charge 2 screen. Please try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

Let me know how it goes.