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Fitbit Charge 2 won’t turn on

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‎01-28-2019 15:43 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-28-2019 15:43 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Hello,

 

My Charge2 all of the sudden started acting strange,not finding my heart beat and then began restarting.  The screen has since went black and will not recharge or restart.  I have tried connecting to the computer usb and wall outlet and still nothing but black screen.

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‎01-28-2019 17:18

‎01-28-2019 17:18

Contact Customer Support.

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