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Fitbit Charge 2 is no longer charging

‎08-20-2025 12:59 - last edited on ‎08-21-2025 09:39 by Fitbit Moderator

‎08-20-2025 12:59 - last edited on ‎08-21-2025 09:39 by Fitbit Moderator

My Fitbit was not charged for 10 days and now I can't get the date and time to update

 

Moderator Edit: Clarified subject.

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3 REPLIES 3

‎08-21-2025 10:53

‎08-21-2025 10:53

Welcome on board to our community forums @Nani8! Thanks for posting. Let me help you out with your Charge 2 that isn't charging.

Let me kindly inform you that by entering this help article: Why isn't my Fitbit device's battery charging?, you'll find solutions to the charging issue.

After your device is charged, sync it and check if an update banner appears to update your device.

I'll be around!

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yesterday

yesterday

Hi @Nani8.  All rechargeable batteries have a lifespan.  The average lifespan of this type of battery is 3-6 years or so.  Your battery is likely nine years old and well beyond the average lifespan.  I think it is dead.  Please dispose of it as e-waste by your local rules. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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yesterday

yesterday

My charge was not charging and it turned out that it was a charging cable. They go through a rough time being moved here and moved there. You can find one at Walmart or wherever for pretty cheap.

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