help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge 3 screen constantly vibrating and cycling between clock & notifications.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-23-2020 02:43 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

‎04-23-2020 02:43 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

I purchased my Charge 3 in Dec 2019.  A couple of days ago the screen started going haywire, constantly vibrating and cycling between screens until it runs out of battery.  I've tried multiple times to restart it using the charging cable which did not work.  Also tried multiple times changing the clock face to no avail.  I tried removing and re-adding it via app as well as turning off all notifications etc via app.  Nothing has worked.  I'm now sitting with only a black screen with a horizontal bar, not even responding to charging cable and reset button any more.

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎04-23-2020 06:13

‎04-23-2020 06:13

My Fitbit started vibrating in the  middle of the night, encouraging an exercise routine.    Johnofwarwick

Best Answer
0 Votes

‎04-23-2020 09:03

‎04-23-2020 09:03

My Fitbit is constantly buzzing and flipping between screen presentations.

Best Answer

‎04-23-2020 14:16

‎04-23-2020 14:16

This started happening to me today too, and now my screen is black and the button doesn't work/vibrate. 

Best Answer
0 Votes

‎05-12-2020 02:27

In response to Johnofwarwick

‎05-12-2020 02:27

This problem has STILL not been resolved! Mý screen stopped cycling but now is constantly showing an elevated heartbeat which is completely incorrect. Im not even excercising at all as Im 8 months pregnant and it will show a 140bpm reading! When I take my hart rate with a different device it shows 60bpm! After weeks, the screen has again started constantly vibrating and cycling between screens yet again. The device also cannot sync with the app ylunless I completely remove and re-install the device everytime.  The "help" I received after weeks waiting for a reply has been MOST unhelpful! This is the last fitbit I will ever buy. Constant problems and poor customer support. Extremely disappointed

Best Answer