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Fitbit Charge 3 screen is almost completely blank

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‎08-02-2020 13:58 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

‎08-02-2020 13:58 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

My fitbit charge 3 screen is almost completely blank, I can only see what is on the screen at the very botom. I did not drop my fitbit or whatsoever. I tried the restarting with the charging cable but unfortunately the problem remains

 

 

Moderator edit: subject for clarity

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‎08-03-2020 19:18

‎08-03-2020 19:18

Welcome to the Fitbit Community, @Katotuin.

 

I am sorry to hear your Charge 3 screen is almost completely blank. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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