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Fitbit Charge 3 showing incorrect time

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‎07-30-2020 13:59 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎07-30-2020 13:59 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

My fitbit has lost time; 5 minutes slow.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎08-02-2020 19:27

‎08-02-2020 19:27

Welcome to the Fitbit Community, @Boxwood1.

 

I am sorry to hear your Charge 3 has lost time and it's being 5 minutes slow. I am here to help. The time on your tracker should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync?

 

If the issue still persists after syncing, please try the additional troubleshooting steps here. 

 

Keep me posted on the outcome. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-02-2020 19:47

‎08-02-2020 19:47

Mine did that, then refused to sync and was finally up to an hour and a half off, never synced again, dead.  They replaced it.

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‎08-03-2020 12:41

In response to goldenrodfarm

‎08-03-2020 12:41

How long had you had yours?
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