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Fitbit Charge 3 started jumping to different screens

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‎01-04-2020 13:57 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-04-2020 13:57 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

Was working fine. Started jumping to different screens. I put it on the charger, gets extremely hot and now won’t turn on.

 

Moderator edit: Subject for clarity.

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‎01-04-2020 16:22

‎01-04-2020 16:22

Hi @W91 I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-05-2020 18:39

In response to NellyG

‎01-05-2020 18:39

Nice to see that you're digging into the Fitbit Forums @W91. Thanks @NellyG, for bringing this to our attention. 

 

I created a case with our Customer Support team in your behalf. You should soon receive an email from they at the email you used to register with the Community forums. 

 

Please don't hesitate to reach out if you have any other questions, comments, or concerns. 

 

Have a nice week ! 😺

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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