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Fitbit Charge 3 will not sync with the Fitbit App

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‎03-14-2023 18:16 - last edited on ‎03-18-2023 12:30 by Fitbit Moderator

‎03-14-2023 18:16 - last edited on ‎03-18-2023 12:30 by Fitbit Moderator

Fitbit Charge 3 mobile app will not sync

 

 

Moderator Edit: Clarified subject

 

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‎03-18-2023 12:34 - last edited on ‎02-21-2024 05:25 by Fitbit Moderator

‎03-18-2023 12:34 - last edited on ‎02-21-2024 05:25 by Fitbit Moderator

Hello @Skipper70. Welcome to the Community Forums! 

If you haven't done so, I'd recommend visiting the following link for troubleshooting steps: Why won't my Fitbit device sync?

Wilson M. | Community Moderator, Fitbit.
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‎03-20-2023 01:49

In response to WilsonFitbit

‎03-20-2023 01:49

If your device doesn't sync:
Force quit the Fitbit app on your phone. For instructions, see the Apple help article or Android (Google) help article.
On your phone, go to Settings. Bluetooth and turn Bluetooth off and back on.
Open the Fitbit app and try to sync your device.
If your device doesn't sync, restart it.

 

Regards,

Rachel Gomez

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